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data protection

Data protection

With this Data protection we inform you about what personal data we have in connection with our Activities and activities including ours www.zen-zone.ch website edit. In particular, we provide information about why, how and where we process which personal data. We also provide information about the rights of people whose data we process.

Additional data protection declarations and other legal documents such as general terms and conditions (GTC), terms of use or conditions of participation may apply to individual or additional activities and activities.

We are subject to Swiss data protection law and any applicable foreign data protection law, in particular that of the European Union (EU) with the General Data Protection Regulation (GDPR). The European Commission recognizes that Swiss data protection law guarantees adequate data protection.

1. Contact addresses

Responsibility for processing personal data:

ZEN ZONE Furniture / Conceptial GmbH
Freihofstrasse 20
8700 Küsnacht
Switzerland

info@zen-zone.ch

We would like to point out if, in individual cases, there are other persons responsible for processing personal data.

2. Terms and legal bases

2.1 Terms

personal data are all Information that relates to a specific or identifiable natural person. One affected person is a person about whom we process personal data.

Edit includes every Handling of personal data, independent of the means and procedures used, for example querying, comparing, adapting, archiving, storing, reading, disclosing, obtaining, recording, collecting, deleting, disclosing, sorting, organizing, storing, changing, disseminating, linking, destroying and using personal data .

The European Economic Area (EEA) includes the Member States of the European Union (EU) as well as the Principality of Liechtenstein, Iceland and Norway. The General Data Protection Regulation (GDPR) describes the processing of personal data as processing personal data.

2.2 Legal basis

We process personal data in accordance with Swiss data protection law, in particular Federal law on data protection (Data Protection Act, DSG) and the Regulation on data protection (Data Protection Regulation, DSV).

We process personal data in accordance with - if and to the extent that the General Data Protection Regulation (GDPR) is applicable at least one of the following legal bases:

  • Art. 6 Paragraph 1 Letter b GDPR for the necessary processing of personal data to fulfill a contract with the data subject and to carry out pre-contractual measures.
  • Art. 6 Para. 1 lit. f GDPR for the necessary processing of personal data in order to protect the legitimate interests of us or third parties, unless the fundamental freedoms and rights as well as the interests of the data subject outweigh this. Legitimate interests include, in particular, our interest in being able to carry out our activities and activities in a permanent, user-friendly, secure and reliable manner and to be able to communicate about them, ensuring information security, protecting against misuse, enforcing our own legal claims and complying with Swiss law.
  • Art. 6 Para. 1 lit. c GDPR for the necessary processing of personal data to fulfill a legal obligation to which we are subject under any applicable law of member states in the European Economic Area (EEA).
  • Art. 6 Para. 1 lit. e GDPR for the necessary processing of personal data to carry out a task that is in the public interest.
  • Art. 6 Para. 1 lit. a GDPR for the processing of personal data with the consent of the data subject.
  • Art. 6 Para. 1 lit. d GDPR for the necessary processing of personal data in order to protect the vital interests of the data subject or another natural person.

3. Nature, scope and purpose

We process the personal data that necessary in order to be able to carry out our activities and operations permanently, in a user-friendly, safe and reliable manner. Such personal data may in particular fall into the categories of inventory and contact data, browser and device data, content data, meta or edge data and usage data, location data, sales data and contract and payment data.

We process personal data during that time Duration that is necessary for the relevant purpose(s) or by law. Personal data that no longer needs to be processed will be anonymized or deleted.

We can personal data by third parties let edit. We may process personal data together with third parties or transfer it to third parties. Such third parties are, in particular, specialized providers whose services we use. We also guarantee data protection for such third parties.

We process personal data basically only with the consent of the data subjects. If and to the extent that processing is permitted for other legal reasons, we may waive the need to obtain consent. For example, we may process personal data without consent to fulfill a contract, to fulfill legal obligations or to protect overriding interests.

In this context, we particularly process information that a data subject provides when contacting us - for example by post, email, instant messaging, contact form, social media or telephone - or when registering for a user account voluntarily transmitted to us. We can store such information, for example, in an address book, in a customer relationship management system (CRM system) or using comparable tools. If we receive data about other people, the people providing the data are obliged to ensure data protection for these people and to ensure the accuracy of this personal data.

We also process personal data that we receive from third parties, obtain from publicly available sources or collect in the exercise of our activities and activities, if and to the extent that such processing is permitted for legal reasons.

4. Personal data abroad

We process personal data basically in Switzerland and the European Economic Area (EEA). However, we can also export or transfer personal data to other countries, in particular in order to process it or have it processed there.

We can store personal data in all States and territories on earth as well as elsewhere in the universe export, provided that the local law is in accordance with Decision of the Swiss Federal Council adequate data protection and – if and to the extent that the General Data Protection Regulation (GDPR) is applicable – in accordance with Decision of the European Commission adequate data protection is guaranteed.

We may transfer personal data to countries whose laws do not guarantee adequate data protection, provided that data protection is guaranteed for other reasons, in particular on the basis of standard data protection clauses or with other appropriate guarantees. As an exception, we can export personal data to countries without adequate or suitable data protection if the special data protection requirements are met, for example the express consent of the data subjects or a direct connection with the conclusion or execution of a contract. Upon request, we will be happy to provide affected persons with information about any guarantees or provide a copy of any guarantees.

5. Rights of data subjects

5.1 Data protection claims

We grant data subjects all claims in accordance with applicable data protection law. Data subjects have the following rights in particular:

  • Information: Data subjects can request information as to whether we process personal data about them and, if so, what personal data is involved. Affected persons also receive the information necessary to assert their data protection claims and to ensure transparency. This includes the processed personal data as such, but also, among other things, information on the purpose of processing, the duration of storage, any disclosure or export of data to other countries and the origin of the personal data.
  • Correction and limitation: Data subjects can have incorrect personal data corrected, incomplete data completed and the processing of their data restricted.
  • Deletion and objection: Affected persons can have their personal data deleted (“right to be forgotten”) and object to the processing of their data with effect for the future.
  • Data release and data transmission: Affected persons can request the release of personal data or the transfer of their data to another person responsible.

We may suspend, restrict or refuse to exercise the rights of data subjects to the extent permitted by law. We can inform affected persons of any requirements that need to be met in order to exercise their data protection rights. For example, we may refuse to provide information in whole or in part with reference to trade secrets or the protection of other persons. For example, we can also refuse to delete personal data in whole or in part with reference to legal retention requirements.

We can exercise the rights exceptionally provide for costs. We will inform those affected in advance about any costs.

We are obliged to take appropriate measures to identify data subjects who request information or assert other rights. Those affected are obliged to cooperate.

5.2 Right to Complaint

Affected persons have the right to enforce their data protection claims through legal action or to lodge a complaint with a responsible data protection supervisory authority.

The data protection supervisory authority for private parties responsible and federal bodies in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).

If and to the extent that the General Data Protection Regulation (GDPR) is applicable, affected persons have the right to lodge a complaint with a responsible person European data protection supervisory authority to raise.

6. Data Security

We take appropriate technical and organizational measures to ensure data security that is appropriate to the respective risk. However, we cannot guarantee absolute data security.

Our website is accessed using transport encryption (SSL / TLS, in particular the Hypertext Transfer Protocol Secure, abbreviated HTTPS). Most browsers mark transport encryption with a padlock in the address bar.

Our digital communication is subject to – how basically any digital communication - mass surveillance without cause or suspicion as well as other surveillance by security authorities in Switzerland, the rest of Europe, the United States of America (USA) and other countries. We cannot have any direct influence on the appropriate processing of personal data by secret services, police departments and other security authorities.

7. Use of the Website

7.1 Cookies

We may use cookies. Cookies – our own cookies (first-party cookies) and cookies from third parties whose services we use (third-party cookies) – are data that are stored in the browser. Such stored data need not be limited to traditional text-based cookies.

Cookies can be stored in the browser temporarily as “session cookies” or for a certain period of time as so-called permanent cookies. “Session cookies” are automatically deleted when the browser is closed. Permanent cookies have a specific storage period. In particular, cookies make it possible to recognize a browser the next time you visit our website and thereby, for example, measure the reach of our website. Permanent cookies can also be used for online marketing, for example.

Cookies can be completely or partially deactivated and deleted in the browser settings at any time. Without cookies, our website may no longer be fully available. We actively request – at least if and to the extent necessary – your express consent to the use of cookies.

For cookies that are used to measure success and reach or for advertising, a general objection (“opt-out”) is required for many services AdChoices (Digital Advertising Alliance of Canada), the Network Advertising Initiative (NAI), YourAdChoices (Digital Advertising Alliance) or Your Online Choices (European Interactive Digital Advertising Alliance, EDAA).

7.2 Server log files

We may collect the following information for each access to our website, provided that it is transmitted by your browser to our server infrastructure or can be determined by our web server: date and time including time zone, Internet Protocol (IP) address, access status (HTTP Status code), operating system including user interface and version, browser including language and version, individual sub-page of our website accessed including amount of data transferred, last website accessed in the same browser window (referrer).

We store such information, which can also represent personal data, in server log files. The information is necessary in order to provide our website permanently, in a user-friendly and reliable manner, and in order to ensure data security and therefore in particular the protection of personal data - also by third parties or with the help of third parties.

7.3 Web beacons

We may use web beacons on our website. Web beacons are also known as web beacons. Web beacons - including those from third parties whose services we use - are small, usually invisible images that are automatically retrieved when you visit our website. Web beacons can be used to collect the same information as server log files.

8. Notifications and Communications

We send notifications and communications via email and other communication channels such as instant messaging or SMS.

8.1 Success and reach measurement

Notifications and messages may contain web links or web beacons that record whether an individual message was opened and which web links were clicked. Such web links and web beacons can also record the use of notifications and messages on a personal basis. We need this statistical recording of usage to measure success and reach in order to be able to send notifications and messages based on the needs and reading habits of the recipients effectively and user-friendly as well as permanently, securely and reliably.

8.2 Consent and objection

You need to basically You expressly consent to the use of your email address and other contact addresses, unless the use is permitted for other legal reasons. If possible, we use the “double opt-in” procedure to obtain consent, which means that you will receive an email with a web link that you must click on to confirm so that there is no misuse by unauthorized third parties. We may log such consent, including the Internet Protocol (IP) address and date and time, for evidentiary and security reasons.

You can basically Object to receiving notifications and communications such as newsletters at any time. With such an objection, you can also object to the statistical recording of usage for success and reach measurement. Necessary notifications and communications in connection with our activities and operations remain reserved.

8.3 Service providers for notifications and communications

We send notifications and communications using specialized service providers.

We particularly use:

9. Social media

We are present on social media platforms and other online platforms in order to be able to communicate with interested parties and provide information about our activities and activities. In connection with such platforms, personal data can also be processed outside Switzerland and the European Economic Area (EEA).

The General Terms and Conditions (GTC) and terms of use as well as data protection declarations and other provisions of the individual operators of such platforms also apply. These provisions provide information in particular about the rights of data subjects directly vis-à-vis the respective platform, which includes, for example, the right to information.

For our Social media presence on Facebook including the so-called page insights, we are jointly responsible with Meta Platforms Ireland Limited (Ireland) - if and to the extent that the General Data Protection Regulation (GDPR) is applicable. Meta Platforms Ireland Limited is part of Meta companies (including in the USA). The page insights provide information about how visitors interact with our Facebook presence. We use page insights to provide our social media presence on Facebook in an effective and user-friendly manner.

Further information about the type, scope and purpose of data processing, information about the rights of data subjects as well as the contact details of Facebook and Facebook's data protection officer can be found in the Facebook privacy policy . With Facebook we have the so-called “Addition for those responsible” concluded and in particular agreed that Facebook is responsible for ensuring the rights of data subjects. For the so-called page insights, the relevant information can be found on the page «About Page Insights» including «About Page Insights data» .

Users of social media platforms have the opportunity to log in or register with our online offering using their corresponding user account (“Social Login”) . The respective terms and conditions of the relevant social media platforms apply.

10. Third Party Services

We use services from specialized third parties in order to be able to carry out our activities in a permanent, user-friendly, safe and reliable manner. Such services allow us, among other things, to embed functions and content into our website. With such embedding, the services used record the Internet Protocol (IP) addresses of the users at least temporarily for technically compelling reasons.

For necessary security-related, statistical and technical purposes, third parties whose services we use may process data related to our activities and activities in aggregated, anonymized or pseudonymized form. This is, for example, performance or usage data in order to be able to offer the respective service.

We particularly use:

10.1 Digital infrastructure

We use services from specialized third parties in order to be able to use the necessary digital infrastructure in connection with our activities and operations. These include, for example, hosting and storage services from selected providers.

We particularly use:

10.2 Automation and integration of apps and services

We use specialized platforms to integrate and connect existing third-party apps and services. With such “no-code” platforms, we can also automate processes and activities with apps and services from third parties.

10.3 Contact options

We use services from selected providers in order to be able to communicate better with third parties such as potential and existing customers.

10.4 Scheduling

We use services from specialized third parties to be able to arrange appointments online, for example for meetings. In addition to this data protection declaration, any directly visible conditions of the services used, such as terms of use or data protection declarations, also apply.

10.5 Audio and video conferences

We use specialized audio and video conferencing services to communicate online. For example, we can use it to hold virtual meetings or conduct online classes and webinars. The legal texts of the individual services such as data protection declarations and terms of use also apply to participation in audio and video conferences.

Depending on your life situation, we recommend muting the microphone as standard and blurring the background or displaying a virtual background when participating in audio or video conferences.

We particularly use:

10.6 Online Collaboration

We use third party services to enable online collaboration. In addition to this data protection declaration, any directly visible conditions of the services used, such as terms of use or data protection declarations, also apply.

10.7 Social Media Features and Social Media Content

We use third-party services and plugins to embed functions and content from social media platforms and to enable sharing of content on social media platforms and other ways.

We particularly use:

10.8 Documents

We use third-party services to be able to integrate documents into our website. Such documents can include, for example, forms, PDF files, presentations, tables and text documents. This allows us to not only view, but also edit or comment on such documents.

We particularly use:

10.9 Fonts

We use third-party services to embed selected fonts, icons, logos and symbols into our website.

10.10 E-commerce

We operate e-commerce and use third-party services to successfully offer services, content or goods.

We particularly use:

  • Shopify: E-commerce platform for online shops; Providers: Shopify Inc. (Canada) for online shops in Canada and the USA / Shopify Commerce Singapore Pte. Ltd. (Singapore) for online shops in the Asia-Pacific region / Shopify International Limited (Ireland) for online shops in Europe and the rest of the world; Data protection information: privacy policy , “Data protection for customers” “Security” .

10.11 Payments

We use specialized service providers to process our customers’ payments securely and reliably. The legal texts of the individual service providers such as general terms and conditions (GTC) or data protection declarations also apply to the processing of payments.

We particularly use:

10.12 Identity Verification

We use third-party services to check the identity of users. We need such services in particular for age verification for content and services that we are only allowed to offer or want to offer to adults, and for identity verification for offers where “Know Your Customer” (KYC) obligations apply.

10.13 Advertising

We use the opportunity specifically Advertising our activities and operations displayed on third parties such as social media platforms and search engines.

With such advertising, we particularly want to reach people who are already interested in our activities and activities or who could be interested in them ( remarketing and targeting ). To do this, we can transmit relevant information - possibly including personal information - to third parties who enable such advertising. We can also determine whether our advertising is successful, i.e. in particular whether it leads to visits to our website (Conversion Tracking) .

Third parties with whom we advertise and where you are registered as a user may be able to assign the use of our online offering to your profile there.

We particularly use:

11. Success and reach measurement

We try to determine how our online offering is used. In this context, we can, for example, measure the success and reach of our activities and activities as well as the effect of third-party links to our website. For example, we can also try out and compare how different parts or versions of our online offering are used (“A/B test” method). Based on the results of the success and reach measurement, we can in particular fix errors, strengthen popular content or make improvements to our online offering.

In most cases, the Internet Protocol (IP) addresses of individual users are stored to measure success and reach. In this case, IP addresses are basically shortened (“IP masking”) in order to follow the principle of data economy through the corresponding pseudonymization.

Cookies can be used to measure success and reach and user profiles can be created. Any user profiles created include, for example, the individual pages visited or content viewed on our website, information about the size of the screen or browser window and the - at least approximate - location. Basically Any user profiles are created exclusively pseudonymously and are not used to identify individual users. Individual third-party services to which users are registered may be able to assign the use of our online offering to the user account or user profile for the respective service.

We particularly use:

  • Google Analytics: Success and reach measurement; Provider: Google; Google Analytics-specific information: Measurement also across different browsers and devices (Cross-Device Tracking) as well as with pseudonymized Internet Protocol (IP) addresses, which only exceptionally be transferred in full to Google in the USA, “Data protection” , «Browser add-on to deactivate Google Analytics» .
  • Google Tag Manager: Integration and management of other services for measuring success and reach as well as other services from Google and third parties; Provider: Google; Google Tag Manager specific details: «Data collected with Google Tag Manager» ; Further information on data protection can be found in the individual integrated and managed services.

12. Final provisions

We have created this privacy policy with the Privacy Generator from Data protection partner created.

We can adapt and supplement this data protection declaration at any time. We will provide information about such adjustments and additions in an appropriate form, in particular by publishing the current data protection declaration on our website.
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